Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there won't be any refund. Nuvo Ventures will not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:


Letmestore Sdn Bhd

Block C, No 16, Jalan TP 6, Taman Perindustrian UEP,

47620, Subang Jaya

Selangor

Tel : 603-80811623


Please contact us at support@ketomee.com if you have any questions or doubts.