The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there won't be any refund. Nuvo Ventures will not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
Letmestore Sdn Bhd
Lot 752, Unit 1B - 2nd Floor
Jalan Subang 3 - Subang Light Industrial Park
47620, Subang Jaya
Selangor
Tel : 603-80811623
Please contact us at support@ketomee.com if you have any questions or doubts.